Shipping policy

Thank you for shopping with [North pole treasures} We are committed to delivering your Christmas home decor items safely and on time. Please read our shipping policy carefully.

Processing Time:

  • Orders are processed within 1–3 business days after payment confirmation.

  • During peak holiday seasons, processing may take up to 5 business days.

Shipping Methods & Delivery Time:

  • Standard Shipping: 5–12 business days

  • Expedited Shipping: 2–5 business days

  • Shipping times may vary depending on your location and carrier.

Shipping Costs:

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be available on orders over a certain amount (check promotions).

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order anytime on the carrier’s website.

International Shipping:

  • We offer international shipping to select countries.

  • Delivery times and shipping costs vary by destination. Customs fees or import taxes may apply.

Damaged or Lost Items:

  • Please inspect your items upon arrival.

  • If your order arrives damaged or is lost during transit, contact us within 7 days of delivery. We will work to resolve the issue promptly.

Holiday Shipping Reminder:

  • To ensure delivery before Christmas, please place your order early, as holiday shipping times may be longer.

Contact Us:

  • If you have any questions about shipping, please use our store contact form.